Welcome to Third Hatch

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Welcome to Third Hatch

Learn more

Welcome to Third Hatch

Learn more

Details: Written by Third Hatch Support; Category: Legislation; Published: 24 March 2015; Hits: 22587

Why is it a good thing for the call center industry?

If you run a call center, any kind of call center, you need to support net neutraility. Why? It's simple though a bit wordy.

If you run a virtual call center, your agent performance may depend on the net neutraility laws being passed. Most sip (Voice over IP default standard) traffic is passed on the UDP protocol. This is the same protocol that Peer to Peer programs use to pass data all over the internet. While the traffic and patterns are not exactly the same as Peer to Peer traffic, many ISP are considering or are already throttling UDP traffic to discourage file sharing and high bandwidth usage by file sharers.

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Partnership, Innovation, High Quality

They're not just words, they're OUR core values. Everything we do stems from the concepts of Partnership, Innovation
and providing High Quality services.

These are our commitments to YOU, Our Partners.

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