Why is it a good thing for the call center industry?

If you run a call center, any kind of call center, you need to support net neutraility.  Why?  It's simple though a bit wordy.

If you run a virtual call center, your agent performance may depend on the net neutraility laws being passed.  Most sip (Voice over IP default standard) traffic is passed on the UDP protocol.  This is the same protocol that Peer to Peer programs use to pass data all over the internet.  While the traffic and patterns are not exactly the same as Peer to Peer traffic, many ISP are considering or are already throttling UDP traffic to discourage file sharing and high bandwidth usage by file sharers.

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